CONCEPT #1

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the value of digital transformation

CONCEPT #2

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differing perspectives of key stakeholders

CONCEPT #3

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the ten digital transformation journeys

CONCEPT #4

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the autonomously managed infrastructure journey

CONCEPT #5

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becoming security centric

CONCEPT #6

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becoming data centric

CONCEPT #7

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creating an open API platform

CONCEPT #8

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developing a digital services portfolio

CONCEPT #9

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managing a digital partner ecosystem

CONCEPT #10

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operating new business models

CONCEPT #11

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analyzing new service profit pools

CONCEPT #12

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the multi-channel strategy journey

CONCEPT #13

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the 360 omni-channel CEM journey

CONCEPT #14

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likely transformation destinations

CONCEPT #15

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the required journeys

CONCEPT #16

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the impact of regulation

CONCEPT #17

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a practical transformation approach

CONCEPT #18

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picking the winning digital services

CONCEPT #19

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understanding platform business models

CONCEPT #20

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introducing platform federation

CONCEPT #21

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key components of a federated platform

Other books from Martin Creaner.